At Preloved Nation we take your privacy seriously.  We are committed to protecting the privacy of all buyers and sellers to our website or any application we make available via an app store (the “Platform”), and the corresponding services available through the Platform (the “Services”).

Our privacy policy will govern the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is changing at any time.

Who is dealing with your personal data?

Our website address is: ae.prelovednation.com.

Preloved Nation is powered by Staple Stack Portal (henceforth, “Preloved Nation”), located in Dubai, United Arab Emirates with the email address: sayhello@prelovednation.com, is responsible for your personal data (henceforth known as “Data”).

Please read this privacy policy carefully as it contains important information on who we are and how we collect, store, use and share your information. By accessing the Platform or using our Services or otherwise indicating your consent, you agree to, and where required, consent to the collection, use and transfer of your information as set out in this policy. If you do not accept the terms of this policy, you must not use the Platform and/or the Services. This privacy policy supplements other notices and privacy policies and is not intended to override them.

This privacy policy: (i) applies only to the Platform and not to website or applications of any other companies or organisations; and (ii) specifically addresses our obligations pursuant to local law.

What personal data we collect and why we collect it.

When you visit our Platform, or create a login in and password to access the Services, you may be asked to provide information about yourself. This may include: (i) your name and contact details, including email address and telephone number; (ii) information to enable us to check and verify your identity; (iii) location data; (iv) your billing information, transaction and payment information and history; and (v) such other information as we may from time to time require to provide the Services and comply with applicable law. You agree and, where required. consent to, the collection of information about your usage of the Platform and the Services and information from messages and communications you send to us.

This information is required to provide the Services to you. If you do not provide such information, it may delay or prevent us from providing the Services.

This privacy policy will also apply when accessing the Platform and/or the Services from mobile technology (such as mobile phones, tablets or other device). Unless you have chosen to remain anonymous through your device and/or platform settings, this information may be collected and used by us automatically if you use the Services and access the Platform from mobile technology.

Your personal information (which includes your name, address and any other details you provide to us which concern you as an individual) may be processed both by us and by other companies within our group. Each of the companies in our group authorized to process your information will do so in accordance with this privacy policy.

We may also share your information with: (i) third parties we use to help deliver our products and services to you (for example, payment service providers); (ii) other third parties we use to help us run our business (for example, marketing agencies or website hosts); and (iii) third parties approved by you (for example, social media sites you choose to link your account to or third party payment providers).

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We may use or share the information you provide to us if we are under a duty to disclose or share your information in order to comply with any legal or regulatory obligation or in order to enforce any obligation against you or to protect the rights of us and our affiliates. This may include the exchange of information with other companies and organizations for the purposes of fraud protection and prevention.

 

Purpose of processing.

Your information will allow us to provide you with access to the particular parts of the Platform relevant to you and allow us to supply the Services you require.

We will use your information for the purpose of fulfilling service orders placed by you, processing any other transactions authorized or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking services or customer research/development.

Your information may be used by us to contact you for your opinions on the Platform, the Services and our business, and to notify you of changes or developments to the Platform, the Services and our business.

 

Disclosure of information.

In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to third parties save in accordance with this policy.

 

Cookies.

Read more about our Cookie Policy and to see what cookies we use on our Platform.

 

Security measures.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorized access, improper use and disclosure, unauthorized destruction or accidental loss.

We also have procedures in place to deal with any suspected data breach. We will notify you and any applicable regulator or authority of a suspected data security breach where we are legally required to do so.

You are solely responsible for keeping your password and other account details confidential. If you have concerns about your password, account details, or are suspicious about any unauthorized use of your account, you should contact us immediately. We can deactivate or suspend your account at any time.

 

Access to information.

You may ask us whether we are storing personal information about you by emailing us at privacy@prelovednation.com.  We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.

 

Inquiries.

If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data please contact us at using the following email address emailing us at privacy@prelovednation.com. If at any time you wish us to cease processing your information please send a message to our admin department and insert “unsubscribe” as the subject heading.

 

Payment Data.

We employ a third-party provider for processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. We do not have access to or retain any of your payment information.

 

Comments.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Embedded content from other websites.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Updates to policy.

We reserve the right to vary this from time to time. Our updated policy will be displayed on our Platform(s), and by continuing to use and access the Platform, following such changes, you agree to be bound by any variation made by us. It is your responsibility to check this policy from time to time to verify such variations.